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BA 214 Business Communications: Home

Information and resources of interest to Business 214 students available at the LCC Library and on the free web. Please consult a reference librarian for further assistance

What is Business Communication?

Business communication is communication that promotes a product, service, or organization; relays information within a business; or functions as an official statement from a company.

Business communication (or simply "communications", in a business context) encompasses such topics as marketing, brand management, customer relations, consumer behaviour, advertising, public relations, corporate communication, community engagement, reputation management, interpersonal communication, employee engagement, and event management. It is closely related to the fields of professional communication and technical communication.

Media channels for business communication include the Internet, print media, radio, television, ambient media, and word of mouth.

Business communication can also refer to internal communication. A communications director will typically manage internal communication and craft messages sent to employees. It is vital that internal communications are managed properly because a poorly crafted or managed message could foster distrust or hostility from employees.

Business communication is a common topic included in the curricula of Masters of Business Administration (MBA) programs of many universities. AS well, many community colleges and universities offer degrees in Communications.

There are several methods of business communication, including:

  • Web-based communication - for better and improved communication, anytime anywhere ...
  • video conferencing which allow people in different locations to hold interactive meetings;
  • e-mails, which provide an instantaneous medium of written communication worldwide;
  • Reports - important in documenting the activities of any department;
  • Presentations - very popular method of communication in all types of organizations, usually involving audiovisual material, like copies of reports, or material prepared in Microsoft PowerPoint or Adobe Flash;
  • telephoned meetings, which allow for long distance speech;
  • forum boards, which allow people to instantly post information at a centralized location; and
  • face-to-face meetings, which are personal and should be succeeded by a written followup.
  • suggestion box,it is mainly for upward communication as because some people may hesitate to communicate to the to management directly so they can give suggestion by drafting suggestion in suggestion box.

Business communication is somewhat different and unique from other types of communication since the purpose of business is to make money. Thus, to develop profitability, the communicator should develop good communication skills. Knowing the importance of communication, many organisations train their employees in communication techniques.

Source: Wikipedia

Welcome BA 214 Students

business people sitting around a table

Welcome to the Research Guide for Business 214

Business Communication

This guide is designed to assist Business 214 students researching business communication  through the use of online and print resources, either those which the LCC Library provides, or that are freely available on the Internet.

Before you get started you may want to view the two introductory tutorials featured below.

  • Deciphering your Assignment
  • Developing a Topic

Deciphering Your Assignment

Tutorial: Deciphering Your Assignment

Learn to deconstruct an assignment to its basic parts and identify appropriate resources to successfully complete it.

Developing A Topic

Tutorial: Developing a Topic

Learn to develop an appropriate topic for a research paper.

Subject Guide

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David L. Doctor


Subjects: Business, Literature

Types of Business Communication

Verbal communication:

Verbal communication is a type of communication that involves use of words for communicating.

Non-verbal communication:

[Non-verbal communication] is a mode of communication which only majorly uses body language and various other physical gestures as a means for communicating.

Written communication:

Written communication is a type that only includes written forms for communicating.

Employment communication:

Employment communication is a mode of communication that is particularly used for accepting the applicants for a job.

Electronic communication:

Electronic communication is the modern way of communication that includes electronics and latest technology for communicating such as teleconferencing e-mail, etc.

Team B Communication:

Team B Communication is a form of communication that exists in the cyber classroom where solid teamwork and collaboration results in excellent grades in academia.

Source: Wikipedia

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